Harnessing Emotional Intelligence for Leadership Success
Today’s business environment has become
even more complex. Leaders need to face increasing time pressures, escalating
demands for innovation and authority-adverse employees. More than ever, the
leaders’ ability to effectively communicate and lead employees depends largely
on how well they have personally mastered their emotional intelligence.
Emotional intelligence influences many different aspects of a person’s life. It
influences the way people behave and interact with others. It affects the ability understand, manage and
positively use emotions to communicate effectively, relieve stress, overcome
challenges, empathize with other and defuse conflict.
As we all know, being smart is
not an assurance for success. In fact, you must have known some academically
brilliant people who are unsuccessful at work or in their personal
relationships. There are also people who are not as brilliant but have made
very significant mark in their career. This confirms the belief that emotional
intelligence enables you to recognize your own emotional state as well as the
emotional states of others. This helps you connect more with people in a way
that they are automatically attracted to you. Using this understanding of
emotions makes you relate better with people and form healthier relationships.
Ultimately, it will help you achieve greater work success and more fulfilling
life.
Attributes of Emotional Intelligence
§ Self-Awareness - This is your ability
to recognize you emotions. It helps you see how emotions affect your thoughts
and behavior. It also helps develop self-confidence, recognize your strengths
and weaknesses.
§ Self-Regulation – Your ability to
control impulsive feelings and behavior is dependent on how you manage
yourself. It helps you healthily manage your emotions and take initiatives to
keep commitments and adjust to changing circumstances.
§ Social Skills – Strong social skills
enable you to understand emotions as well as the need and concerns of other
people. These skills help you recognize emotional cues and become socially
comfortable. Your social skills enable you to recognize the power dynamics in a
group or within the organization as a whole.
§ Motivation - Having a strong motivation
gives you a strong drive to achieve your goals. This helps you develop a
propensity to pursue your goals, even when faced with challenges.
§ Empathy – This is your ability to
understand the emotions of others. With it, you become more skilled in building
and recognizing talents beyond cultural sensitivities. It enables you to
communicate clearly, inspire others, and manage conflicts better.
Personal Experience on Emotional Intelligence
As a leader of a small company, I
was responsible for a team of twenty people. I understand the need to lead my
team using my personal power rather than though the power of my position. I
also recognize that my thoughts and feelings can influence upon myself, which
will consequently influence the entire squad in every situation.
As an emotionally intelligent
leader, I regularly run a checklist of my thoughts and feelings when presented
with management performance issues, for example. I always keep in mind to
consider the issues objectively as a tool to improve performance, remembering
further that the behavior and the person two separate things.
Being the role model of my team,
I can be counted upon for being consistent with my daily role as a leader. My
team were able to build up loyalty, honesty and trust because of being
transparent to them. I believe that such qualities are important ingredients to
becoming an emotionally intelligent leader. Keeping in mind the attributes of
emotional intelligence, it was such a rewarding feeling to have been able to
create and lead a team of motivated and committed people. Knowing that I was
able to transform my team into people who have a genuine desire to be part of
team and continually deliver astonishing results.
I believe that emotional
intelligence can be learned. As a leader, being able to master my own emotions
enable me to develop my skills and at the same time harness these skills that
have drawn so much opportunity for my team and company as a whole.
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