Harnessing Emotional Intelligence for Leadership Success
Today’s business environment has become even more complex. Leaders need to face increasing time pressures, escalating demands for innovation and authority-adverse employees. More than ever, the leaders’ ability to effectively communicate and lead employees depends largely on how well they have personally mastered their emotional intelligence. Emotional intelligence influences many different aspects of a person’s life. It influences the way people behave and interact with others. It affects the ability understand, manage and positively use emotions to communicate effectively, relieve stress, overcome challenges, empathize with other and defuse conflict. As we all know, being smart is not an assurance for success. In fact, you must have known some academically brilliant people who are unsuccessful at work or in their personal relationships. There are also people who are not as brilliant but have made very significant mark in their career. This confirms the belief that emotional...